PRODUCT & CREATIVE OPERATIONS · LOS ANGELES

Designing calm, usable systems
for complex work.

Seven years in live operations, internal tooling, and building the infrastructure that lives between job descriptions.

READ THE LOOP WORK CASE STUDY →ABOUT ME →
◆WHAT I DO
OPERATIONAL CLARITY

Complex systems that hold under pressure.

I design operational infrastructure for high-stakes, high-volume environments — where ambiguity is expensive and failure is visible. Fewer handoff gaps, clearer decision points, less firefighting.

WHAT I DODesign systems that hold under pressure at scale.
WHAT I BELIEVEThe right structure prevents the fire. It doesn’t just fight it.
WHERE I THRIVEHigh-volume, high-stakes, real-time environments.
settings

SCALE WITHOUT CHAOS

CROSS-FUNCTIONAL ALIGNMENT

The gap between ops and engineering — closed.

I’ve spent my career in the space where good ideas usually stall. I translate operational pain into engineering requirements, and technical constraints into operational reality. Both sides ship.

WHAT I DOClose the gap between ops pain and engineering action.
WHAT I BELIEVEShared language is infrastructure. Without it, nothing ships.
WHERE I THRIVECross-functional teams where translation is the missing piece.
sync_alt

SHARED LANGUAGE → DELIVERY

AI-NATIVE SYSTEMS

Systems that get smarter the longer they run.

I build workflows where daily work compounds into institutional knowledge. Every process captures what it learns. Every tool gets better with use.

WHAT I DOBuild workflows where daily work compounds into knowledge.
WHAT I BELIEVESystems should get smarter the longer they run.
WHERE I THRIVEOrgs ready to move from ad hoc AI use to structured AI design.
hub

CAPTURE → COMPOUND → SCALE

CASE STUDY · LOOP WORK

The tools exist. None of them compound. So I built one that does.

Started with resume bullets in ChatGPT. Ended up with a four-database relational architecture, two persistent AI agents, and a fit-scoring workflow that gets smarter with every application. The distance between those two things is the whole story.

NOTION AI AGENTSRELATIONAL DATA ARCHITECTURESYSTEMS DESIGN
READ THE CASE STUDY →
◆LOOPER 1SKILL DISCOVERY

AGENT

KRYSTAL

SKILLS DISCOVERED

FRAMEWORK DESIGNCOGNITIVE LOAD REDUCTIONUNIVERSAL TRANSLATIONTECHNICAL IMPLEMENTATIONPROACTIVE MONITORING

↳ 5 skills added to inventory

AVAILABLE NOW · LOS ANGELES OR REMOTE

Product operations specialist.
I build the systems that make complex work scale.

GET IN TOUCH →